Coronavirus Update

Dear Valued Patient,

Your safety and well-being are our top priority at Cahaba Pain and Spine Care. We are taking proactive measures to protect our patients, staff, and the community from the COVID -19 virus (Corona Virus). Cahaba Pain and Spine Care remains open for in-office visits and procedures using recommended CDC Guidelines. However, due to the recent surge in Coronavirus cases in our state, we will provide telemedicine for most of our follow-up patients, including those who are vulnerable to COVID-19 particularly patients 65 and older, immune suppressed, and have medical conditions, such as heart disease, diabetes or lung disease. To date, we have successfully reduced overall patient traffic and person-to-person exposure in our clinics by over 60% by way of strict adherence to emergency policies and adoption of telemedicine during December and January 2021.

Cahaba Pain and Spine Care has implemented enhanced precautions to protect you and our staff from the virus. You will see the following steps implemented for your safety:

In Office Appointments and Procedures:

  • The office will be following protocol for screening patients over the phone and in our offices, to identify persons experiencing COVID-19 symptoms, those who recently visited areas where COVID-19 is spreading, and those who have been in contact with people who traveled to areas where the COVID-19 is spreading.
  • Patients who are experiencing any flu like symptoms: fever greater than 100, difficulty breathing, shortness of breath, and cough need to call the office for further instructions. Patients may be asked to postpone their appointment and contact their primary care provider (PCP) or, if circumstances dictate, go to the Emergency Room. Patients having already arrived with any of these symptoms will be asked to return home.
  • Patients will be screened in the parking lot prior to entry into the facility, including infrared touchless temperature screen. After screening, patients may proceed into our facility.
  • Patients will be asked that any accompanying responsible party, or parties, remain outside the facility and be available by phone.
  • Only patients will be allowed to be in the waiting, exam, and procedure rooms.
  • All staff and patients are expected to wear face masks to limit exposure.
  • Limit staff and number of patients inside the clinic areas to reduce exposure
  • Additional cleaning and sanitizing of the clinic and all medical equipment.

Telemedicine Visits:

  • Patients will be contacted 5-7 days prior to telehealth to confirm appointment. At that time, we will confirm whether or not you require UDS and provide you further details.
  • Urine drug screens may still be required, depending upon your therapy. For UDS appointments, When you arrive at our facility, we will check you in and perform COVID screening just as described for the “In Office Appointments” above.
  • After your UDS has been obtained, we will phone you to begin the telehealth visit.
  • We will electronically prescribe your prescriptions (paperless Rx) to your pharmacy after your visit. Please allow 4-6 hours for your prescriptions to arrive at your pharmacy, due to the difficulties in eprescribing.
  • Please be near your phone during your scheduled telehealth visit

Regarding the COVID- 19 virus our staff will continue to monitor information from federal, state, and local public health agencies for the latest information. We will proceed with recommended procedures and prevention measures developed by the U. S Centers for Disease Control and Prevention.

Please be aware that these restrictions and other precautions will be temporary until we receive further guidance from the CDC. We apologize for any inconvenience this may cause you and will notify you if there are any changes. Thank you for entrusting us with your care and we will continue to put your safety and health first.

Thank you for your cooperation during these Unprecedented times!

- Your Cahaba Pain & Spine Care team